What measures are being taken to ensure packages are safe from COVID-19?
All items are being sprayed and wiped with a disinfectant before being packaged and mailed.
What are your SS candles made of?
Each candle is made with natural soy wax, pure cotton wicks, and fragrance oils... yep... that's it!
How big are the candles and how long do they burn for?
The 8 oz and 16 oz tins are filled with candle awesomeness. The 8 oz tin is 2 inches high and 3.25 inches wide and has an approximate burn time of 20+ hours. The 16 oz tin is 2.375 inches high and 3.75 inches wide and has an approximate burn time of 55+ hours. It's recommended they burn for 3-4 hours at a time. Easy right?
Why does Scents Solutions use soy wax?
There are a couple reasons. Here are the most important:
- Soy wax is a natural, sustainable resource.
- Soy wax has a lower melting point so candles will last longer.
- Soy wax is derived from soy beans. Most candles are made of a paraffin wax that is derived from petroleum.
- Soy wax is super easy to clean. Use warm water and soap to clean wax spills!
How do I order custom candles?
Custom orders can be requested from the Custom Candle Order link in the main menu. Complete the message form with the number of candles needed, scent requested, type of event, date needed, and information for the custom label. You will get a quote within 24-48 business hours.
My candle or melt was delivered and it looks a little white or starchy. Is it safe to use? What is that?
Soy products usually have what we call "frosting" or a white, starchy appearance. There is nothing wrong with the item. In actuality it's a good thing. Only natural soy products will have it. :-)